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General Terms and Conditions (Cloud Services)

Usage rights, responsibilities, data protection, fees and taxes, term and termination, warranties, third party…

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General Terms and Conditions (Software and Support)

License grant, verification, price and payment, term, intellectual property rights,  warranty, third party claims,…

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Licensing Guide

Licensing requirements, minimum order quantities, multi-site licensing, deployments (cloud or on premise), automation suites,…

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Personal Data Processing Agreement (Cloud Services)

Background, security of processing, obligations, data export and deletion, certifications and audits, sub-processors, international…

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Personal Data Processing Agreement (Support and Professional Services)

Background, security of processing, obligations, data deletion, certifications and audits, sub-processors, international processing, documentation…

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Specific Terms and Conditions (Cloud Services)

Service description, usage metrics, options, scope of work, user requirements, service levels and support.

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Specific Terms and Conditions (Support Services)

Service description, scope and responsibilities, price and payment, termination, reinstatement, personal data processing.

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